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File name : 2023_08_23_145015_create_tickets_table.php
Content :
<?php

use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;

class CreateTicketsTable extends Migration
{
    /**
     * Run the migrations.
     *
     * @return void
     */
    public function up()
    {
        Schema::create('tickets', function (Blueprint $table) {
            $table->id('ticket_id')->autoIncrement();
            $table->integer('status_id')->default(1);
            $table->integer('solicitante_id');
            $table->string('solicitante_nome', 250);
            $table->integer('atendente_id')->nullable();
            $table->string('ultimaResposta', 250)->nullable();
            $table->integer('categoria_id');
            $table->timestamps();
            $table->index('status_id');
            $table->index('solicitante_id');
            $table->index('atendente_id');
            $table->index('categoria_id');
        });
    }

    /**
     * Reverse the migrations.
     *
     * @return void
     */
    public function down()
    {
        Schema::dropIfExists('tickets');
    }
}